See answers to our most frequently asked questions.

Many people have at least one question before their first escape room experience. Here are answers to the most frequently asked. If you have additional questions, please don't hesitate to contact us.

  • WHAT ARE ESCAPE ROOMS? Our escape rooms place your group into a highly detailed immersive environment that responds to your actions. Uncover rich stories, find clues, and solve puzzles to progress through the game. Gone are the days of dimly lit rooms and confining spaces. Our world-class escape room facility redefines the concept of escape rooms, transforming them into expansive, welcoming adventure games suitable for any age. Our doors are always unlocked—literally. You and your team can explore our puzzles and challenges with the freedom to step out anytime. Bring your friends, family, or coworkers to solve puzzles, hunt for clues, discover secrets, and beat the clock to escape victorious!
  • WHAT MAKES THIS EXPERIENCE DIFFERENT? Our escape rooms provide a thrilling adventure filled with action, puzzles, immersive sets, and theatrical special effects! We hand craft every element in the games to engage your entire group and give each person the opportunity to contribute as a team. 
  • WHO CAN PLAY? Our games are designed for players of all types. They are great for families, friends and coworkers. We host special events such as birthday parties, nights out, group date nights, wedding proposals, bachorlette parties, family reunions, holiday celebrations, and more! 
  • WILL OUR GAME BE PRIVATE? All of our bookings are private – this means it will always be just your team!
  • WHAT IS THE MINIMUM AGE? Our games are all ages friendly. All participants under the age of 18 will need an adult to sign their waiver. Players under 13 must be accompanied by at least one adult. Please keep in mind that some game play may be extra challenging for children under 13.
  • HOW MANY PEOPLE CAN PLAY A GAME? The number of players allowed varies by game and can be seen below.

            Frost Base Z : 2-7 players, 4 player minimum recommended
            Ruins of the Mystic Temple : 2-6 players
            Paradox the Incredible Time Machine : 2-8 players, 4 player minimum recommended
  • CAPACITIES Rooms can be booked beyond their capacities by request only. We can increase the capacity of the rooms just a bit, but please note that the limit has been set for a reason and there may not be enough to keep your team busy the entire game. If you still want to book beyond the games set capacity, please email Katie, our event coordinator, at kt@rabbithole.rs for requests.  
  • WHAT IF WE NEED HELP? Your team will have a dedicated game host who will do their best to pace your game. However, if you feel like you need help (or even answers!) at any time, they will be happy to give you extra assistance when you ask for it.
  • AM I REALLY GOING TO BE LOCKED IN? No. The door you enter the game through will never be locked and you are free to leave at any time.
  • ARE THE ROOMS CLAUSTROPHOBIC? Not at all. Our adventure games include a variety of spaces with plenty of room to move around, and are likely larger than some spaces in your own residence. 
  • ARE THE ROOMS SCARY LIKE A HAUNTED HOUSE? No. All of our games are family friendly, and do not contain any gore, actors, or other frightening elements.
  • HOW DOES PRICING WORK? We always offer private rooms and a tiered pricing structure:

       2 players : $45 per person ($90 Total)
       3 players : $40 per person ($120 Total)
       4+ players : $35 per person
  • DO I NEED TO BOOK IN ADVANCE? Yes, bookings can be made online up to one hour before the game time. If you would like to check availability for a game that begins in less than an hour, please call 720.890.4242.
  • HOW DO I BOOK AN ESCAPE ROOM? Click BOOK NOW in the menu above or call us at 720.890.4242 to make a reservation over the phone. When calling to book, please have a credit card handy as it is needed to secure your reservation.
  • WHEN SHOULD I ARRIVE FOR MY GAME? Please arrive 10 minutes before your start time. Your game will begin at the scheduled time. Arriving late may cause time to be deducted from your game.
  • HOW LONG IS A GAME? You will have 60 minutes to complete your mission, but plan on spending around 90 minutes with us – this allows for orientation before the game and a debriefing at the end.
  • WHAT SHOULD I WEAR? Comfortable clothes, our games may require at least one player to crouch/bend or crawl. If you regularly need reading glasses – it is a good idea to bring them along. Closed toe shoes are also recommended as the flooring in some areas is uneven. We do encourage players to dress up in game-themed attire. Indian Jones style clothing for Ruins of the Mystic Temple, Steampunk clothes for Paradox and Scientist clothing for Frost Base Z. Doing this makes the games a bit more theatrical, but is not necessary in the least.
  • CAN I RESCHEDULE MY GAME? Yes you can! Please reschedule at least 24 hours before your existing reservation. To reschedule, call or email us with your new date and time of choice. You can find alternative time slots by looking at our booking calendar.
  • DO YOU OFFER REFUNDS? We do not offer refunds. However, you can reschedule your game as long as you contact us 24 hours prior to your game start time.

    “No shows” are those that do not attend their reservation without notifying Rabbit Hole Recreation Services at least 24 hours prior to their reservation time. Rabbit Hole Recreation Services does not accept reschedules less than 24 hours of the reservation.

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Our escape room adventurers are ready to entertain your team!

Our experiences are proudly handcrafted using technology, design, and fabrication by Escape Realm.

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